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Reliable Support & Maintenance for Shopify

Your Shopify store shouldn’t stand still. WPHQ provides ongoing Shopify development and technical support for businesses that want a reliable partner available to fix problems, make improvements, and continuously optimize the customer experience. From everyday updates and custom development to A/B testing new ideas and conversion-focused improvements, we help keep your Shopify storefront moving forward, without the overhead of an in-house developer.

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Priority Support
Get responsive technical help from a developer who understands your Shopify store.

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Custom Development
Improve themes, sections, layouts, apps, and store configuration as your needs evolve.

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A/B Testing Support
Build and implement storefront experiments to learn what drives more clicks, carts, and sales.

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Technical Troubleshooting
Fix bugs and investigate unexpected storefront issues before they become bigger problems.

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Uptime Monitoring
Keep an extra set of eyes on your storefront so critical availability issues can be identified quickly.

Monthly Annual Save 10% & gain other benefits with annual billing

Essential

Shopify Support

$3,229.00 / year

per year

Select Plan
  • Priority support and development scheduling
  • Uptime Monitoring
  • Bug Fixes & Technical Troubleshooting*
  • Emergency Support for Critical Issues
  • 2 Hours of Custom Development & Updates Each Month**
  • 15% off additional development & support

Growth

Shopify Growth

$10,749.00 / year

per year

Select Plan
  • Highest-Priority support and development scheduling
  • Uptime Monitoring
  • Bug Fixes & Technical Troubleshooting*
  • Emergency Support for Critical Issues
  • Monthly Video Consultation available upon request
  • 8 Hours of Custom Development & Updates Each Month**
  • 20% off additional development & support

Plan Terms

* Unlimited bug fixes and technical troubleshooting apply to existing site functionality managed by WPHQ. Coverage includes issues arising through normal operation or platform changes. It does not include repairs required as a result of customer modifications, work performed by third-party developers, newly requested functionality, or changes made outside WPHQ’s management.

 

** Included custom development and update time resets at the end of each monthly billing cycle and does not roll over. Unused hours expire at the end of the billing cycle. Development time used for A/B testing includes the development and implementation of test variations and related storefront changes.

PROVEN EXPERIENCE

Reliable Development Support You Can Count On

A note from WPHQ’s Owner, Tim:
My Shopify support offering is newer, but I’ve spent years working directly with
clients on website development, troubleshooting, updates, and ongoing technical work.
Here are a few reviews from my independently verified freelance work on Upwork.

β˜…β˜…β˜…β˜…β˜…
β€œTim is respectful, reliable and responsive.”
Verified Upwork Client Feedback

β˜…β˜…β˜…β˜…β˜…
β€œIt was my lucky day when I found Timothy. Great work. Very communicative.”
Verified Upwork Client Feedback

β˜…β˜…β˜…β˜…β˜…
β€œTim digs right in and works quickly and efficiently.”
Verified Upwork Client Feedback

Ready to Transform Your Website?

We are ready to help!

Have a quick question? Call 614-916-6243. We are happy to help!